At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

Provides the management of the Quality Management Test Service its functions and supports staff for a specified Solution Line(s) and the associated Test portfolio. Uses appropriate processes methodologies and technologies in compliance with SITAs policies and processes. Works with other Quality Management Portfolio Leads for consistent processes across SITA.

WHAT WILL YOU DO

Key Responsibilities:

• Coordinates and manages planning of the scope of tests within the test portfolio.
• Takes responsibility for integrity of testing and acceptance activities and coordinates the improvement of these activities.
• Provides authoritative advice and guidance on any aspect of test planning and execution.
• Supports all phases of testing in scope of the portfolio including test deliverables and auditability.
• Selects project testing standards for all phases influencing all parties to conform to those standards.
• Trains and support testers embedded in scrum teams
• Provides governance across Test plans, Definition of Done and Exit documentation
• Be the expert both functionally and technically in what makes the solution.
• Be responsible for, create and document the Test strategy
• Supports and is comfortable to be part of ISO 9001 and ISO 27K processes and audit
• Knowledge of security issues , being able to discuss with security office and security test team .
• Make release recommendations
• With the other Quality Engineering Leads responsible for bringing AI to testing across SITA.
• An advocate for automation first
• Facilitate Risk meetings, understand the Risk Lifecycle
• Reporting to the Quality and Enabling Practices Director.

• Minimum of 10 years experience in a QA environment of which 5 years were spent as a QA Manager including experience with current software testing methodologies functional testing integration testing and user acceptance testing.
• Formal project management training desirable.

• Agile Development
• Budgeting
• Business Process Improvement
• Cloud Computing
• Commercial Acumen
• Conceptual Thinking
• Configuration Management
• Conflict Resolution
• External Resource Management
• Flexibility and Adaptability
• IT Industry: Trends & Directions
• IT Project Management
• Innovation
• Managing Change
• Managing Risk
• Modeling: Data Process Events Objects
• Performance Measurement and Tuning
• Quality Management
• Quality in Design
• Requirements Analysis
• Software Product Technical Knowledge
• Software Product Testing
• Software Quality Assurance and Testing
• Software Security Assurance
• Standards Procedures & Policies
• System Testing Tools
• Systems Thinking
• Technical Excellence
• Technical Writing/Documentation
• User Acceptance Testing (UAT)
• AI in Testing

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Developing Talent
• Impact & Influence
• Leading Execution
• Managing Performance
• Results Orientation
• Teamwork

• University degree or equivalent preferably in Computer Science Engineering Mathematics or similar.
• ISQTB qualification or recognized country-specific qualification

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.