Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is modernizing its application platform using cloud‑native and service‑mesh‑based architectures. The Technical Lead will play a critical leadership role in designing, operating, and evolving our Red Hat OpenShift clusters and the Red Hat OpenShift Service Mesh platform. This is an excellent opportunity for a tech lead to join Air Canada (an iconic Canadian symbol) and participate in the development of leading-edge solutions. The ideal candidate we are seeking, is a highly motivated, innovative individual, with excellent analytical skills, who is results-oriented (ready to deliver) and self-driven.
Responsibilities:Maintain, configure and upgrade, and operate workloads deployed on our Red Hat OpenShift clustersInstall, configure, upgrade, and patch OpenShift Service Mesh (OSSM) and its core components (Istio, Envoy, ingress/egress gateways).Administer authentication and authorization mechanisms within the clusterEnsure top quality observability of the OpenShift platformEnsure platform security and compliance, including certificate management, mesh security policies, and vulnerability remediation.Analyze and resolve platform issues.Maintain operational documentation, runbooks, and standard operating procedures for OpenShift and OSSMInterpret new and existing requirements and build solutions accordinglyAssist application teams with best practices for deploying and operating services within the service meshAssess requirements, identify dependencies/risks and take actions to resolve themOptimize platform performance and its qualityIdentify potential issues within the platform and adjustCollaborate with cross-functional teams to understand constraints and runtime requirements.Responsible for continual platform enhancements.Contribute to the continuous enhancement of the teams and their processes by bringing new ideas, solutions, and delivering productive feedback.
QualificationsBachelor’s degree in computer science, computer engineering or equivalent.5+ years in platform engineering, software engineering with demonstrated technical leadership.Experience in software development for enterprise services and applications is big plusStrong hands‑on experience operating Red Hat OpenShift clusters in production environmentsDeep expertise with Red Hat OpenShift Service Mesh (OSSM) and its core componentsSolid understanding of Kubernetes networking concepts, including ingress/egress, service discovery, DNS, and network policiesStrong operational knowledge of Linux, containers, and cloud‑native runtime environments.Demonstrated ability to lead technical design discussions, review architectures, and define platform standardsExperience troubleshooting complex, cross‑layer production issues spanning Kubernetes, networking, and service mesh componentsStrong collaboration and communication skills, with the ability to work effectively across platform, SRE, security, and application teams.Strong experience in application development using service oriented, web services and event-driven architectures.Knowledge of API-related protocols, specifications and data formats.Knowledge of Agile environment with experience in source control systems like GitHub, Bit-Bucket, etc.Knowledge of continuous integration and continuous delivery/deployment lifecycleKnowledge of design and integration patterns.Ability to work effectively and produce high quality work under pressure and in rapidly changing environments or uncertain conditions.Ability and desire to work cooperatively with others on a team in person and remotely.Strong oral, written and interpersonal communication skills.Interest in learning new technologies and in understanding the airline industryDemonstrate punctuality and dependability to support overall team success in a fast-paced environment.
AssetsExperience with AWS technologies including ROSAExperience with API-management softwareRed Hat certifications (RHCSA, RHCE, OpenShift certifications).Software development certificationsExperience in the Airline Industry
Personal Attributes:Inspires and energizes engineering teams with a high level of enthusiasm, fostering a culture of excellence and ownership.Demonstrates a forward-thinking, innovative mindset—constantly exploring emerging technologies and unconventional solutions to complex challenges.Builds and sustains a culture of trust, transparency, and psychological safety, enabling open dialogue and empowering diverse perspectives.Challenges assumptions and the status quo with curiosity and courage, driving continuous improvement and elevating team performance.Balances strategic vision with hands-on technical guidance, ensuring alignment between business goals and engineering execution.Leads by example with integrity, resilience, and a commitment to mentoring others toward their full potential.
Conditions of Employment:Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.
Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
