We are now looking for a Process & Business Improvement for our GBS!

Responsibilities - your mission 

 Airframe Services (SR) is a Business Line within Airbus Customer Services (S), with a focus on  chargeable optional modifications and embodiment services for in-service aircraft 

The jobholder would be responsible :

• Deliver performance excellence by striving for continuous improved efficiency & enhanced competitiveness.

• Provide standard methods & means to Airframe Services community to improve :

  • project deal execution (planning, financial monitoring, risks and opportunities management, …)

  • business management (AOP/Forecast planning, Performance KPIs or dashboards, workload models, 

• Supporting transformation initiatives to improve internal efficiency & competitiveness (data collection, business cases, project management…)

• Applying/Supporting and/or spreading continuous improvement methodology (LEAN & AOS – Practical problem solving, Value Stream Mapping, …)

• Assisting operational risks or issues in order to avoid the recurrence of the problem while protecting the customer (escalation follow-up, task force / tiger team support…) 

• Supporting operational performance measurement thanks to data collection / crunching, data modeling and data analysis

• Able to develop some relevant performance indicators on various platforms (Google sheets, data studio, Qlik sense, skywise, digdash…)

Requirements:

• Curious, adaptive and open-minded as you will lead improvement / transformation initiatives

• Customer focus meaning able to listen to the end-users or stakeholders and adapt to their needs accordingly

• Good communication skills (English written & oral) to convince & influence people to change the ways of thinking/working

• Digital skills and at ease with data collection & analysis as a pre-requisite for performance measurement

• Good team player, willing to help other team mates whenever necessary (solidarity)

• Reliable and accurate, high level standard of expectations 

Benefits - what’s in it for you:

• The chance to work in a multicultural environment.

• The opportunity to grow your skills and capabilities thanks to our Airbus learning offer and career opportunities across the globe. 

• A hybrid working model, allowing you to combine onsite and offsite work. 

• A modern office well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.